Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website, SaaS platforms, e-commerce store, and consultancy services operated by DSYIGN SOLUTIONS LLC, a limited liability company registered in the State of Wyoming, United States ("Company", "we", "us", or "our"). We serve customers worldwide, and these Terms are designed to be fair and transparent across all jurisdictions. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

Note for consumers: Nothing in these Terms limits or excludes any rights you have under the mandatory consumer protection laws of your country or region. Where local law provides you with stronger protections than these Terms, those local rights prevail.

1. Definitions

• "Services" means all SaaS platforms, digital products, e-commerce offerings, and business consultancy provided by DSYIGN SOLUTIONS LLC.
• "User" or "you" means any individual or entity accessing or using the Services.
• "Subscription" means a recurring billing arrangement for access to one or more SaaS platforms.
• "Digital Product" means any software license, downloadable asset, or digital tool sold through our e-commerce store.
• "Content" means all text, data, software, graphics, and other material provided through the Services.

2. Eligibility

You must be at least 18 years of age and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements. If you are accessing the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

3. Account Registration

Certain Services require account registration. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at info@dsyign.com if you suspect any unauthorized use of your account.

4. SaaS Platform Subscriptions

4.1 Subscription Plans

Access to our SaaS platforms is provided on a subscription basis. Subscription fees, billing cycles, and included features are described on the relevant platform's pricing page. We reserve the right to modify pricing upon 30 days' written notice.

4.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You authorize us to charge your payment method on file for all applicable fees.

4.3 Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting us at info@dsyign.com. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for the remaining period unless stated otherwise in our Refund Policy.

5. E-Commerce Store and Digital Products

Our e-commerce store offers digital products including software licenses, templates, and business tools. Upon successful payment, you receive a non-exclusive, non-transferable license to use the purchased product for its stated purpose. All sales of digital products are subject to our Refund Policy.

We reserve the right to revoke access to a digital product if we determine it is being used in violation of these Terms or applicable law.

6. Payment Processing

All payments are processed by third-party payment processors (such as Stripe). By making a purchase, you agree to the terms of the applicable payment processor. We do not store full payment card details on our servers.

You agree to pay all fees in the currency listed at the time of purchase. Prices displayed may or may not include applicable taxes depending on your location. Where required by local law, applicable taxes (including VAT in the European Union and United Kingdom, GST in Australia, Canada, New Zealand, and India, and other similar levies) will be calculated and added at checkout or indicated on your invoice.

You are responsible for ensuring that the payment method you provide is valid and authorized for the transaction amount. If a payment fails or is disputed, we reserve the right to suspend or terminate access to the relevant Services until the matter is resolved.

7. Acceptable Use Policy

You agree not to use the Services to:

• Violate any applicable local, state, national, or international law or regulation.
• Transmit any material that is unlawful, defamatory, harassing, fraudulent, or harmful.
• Attempt to gain unauthorized access to any part of the Services or related systems.
• Reverse engineer, decompile, or disassemble any part of the Services.
• Use the Services to engage in or facilitate spam, phishing, or other deceptive practices.
• Resell, sublicense, or transfer your subscription or digital product license to any third party without our prior written consent.
• Use the Services in any manner that could damage, disable, or impair the Services or our infrastructure.

8. Intellectual Property

All intellectual property rights in the Services, including software, trademarks, logos, and content, are owned by or licensed to DSYIGN SOLUTIONS LLC. Nothing in these Terms transfers any intellectual property rights to you.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for your internal business purposes. This license does not include the right to copy, modify, create derivative works, publicly perform or display, or distribute any part of the Services.

9. Business Consultancy Services

Consultancy engagements are governed by the specific Statement of Work or engagement letter agreed upon between you and DSYIGN SOLUTIONS LLC. These Terms apply to all consultancy services unless expressly superseded by a separate written agreement.

Consultancy advice is provided for informational and strategic purposes only. We do not provide legal, financial, or tax advice. You should consult appropriate professional advisors for such matters.

10. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Confidential Information does not include information that is publicly available, independently developed, or disclosed with prior written consent.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Consumer notice: Some jurisdictions do not allow the exclusion of implied warranties. If you are a consumer in such a jurisdiction (including the EU, UK, or Australia), statutory guarantees and implied warranties that cannot be excluded by law continue to apply.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DSYIGN SOLUTIONS LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS (USD $100).

Consumer notice: Nothing in this section limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law. If you are a consumer, you may have statutory rights that are not affected by this limitation.

13. Indemnification

You agree to indemnify, defend, and hold harmless DSYIGN SOLUTIONS LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any third-party rights.

14. Third-Party Services

Our Services may integrate with or link to third-party services (e.g., payment processors, analytics providers). We are not responsible for the practices or content of such third parties. Your use of third-party services is governed by their respective terms and privacy policies.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, to the extent permitted by applicable law. However, if you are a consumer residing in a jurisdiction with mandatory consumer protection laws (such as those within the European Union, the United Kingdom, Australia, Canada, or other regions), those mandatory local laws will apply to the extent they provide you with greater protections than Wyoming law.

15.2 Dispute Resolution

We encourage you to contact us first at info@dsyign.com to resolve any dispute informally. If a dispute cannot be resolved within 30 days of written notice, either party may pursue formal legal remedies.

For business-to-business disputes, unresolved matters shall be submitted to binding arbitration under the rules of the American Arbitration Association in Wyoming, USA.

15.3 EU / EEA Consumers — Online Dispute Resolution

If you are a consumer in the European Union or EEA, you may also use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr to seek resolution through a certified alternative dispute resolution body.

15.4 Consumer Jurisdiction Rights

If you are a consumer in a jurisdiction where local law mandates access to local courts for consumer disputes (including EU member states, the United Kingdom, and Australia), nothing in these Terms prevents you from bringing proceedings in the courts of your country of residence.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website with a new effective date. Your continued use of the Services after the effective date constitutes your acceptance of the updated Terms.

17. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, upon notice. Upon termination, your license to use the Services ceases immediately. Sections 8, 11, 12, 13, and 15 survive termination.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DSYIGN SOLUTIONS LLC with respect to the Services and supersede all prior agreements and understandings.

19. Contact Us

If you have any questions about these Terms, please contact us: